Safeguarding Sensitive Information

As a customer, you need a trusted service to protect your sensitive information

Security

Contactless payment

All payments are processed by Paypal; your information is safeguarded in Paypal’s firewalls with the latest anti-fraud technology.  You can enjoy contactless payment to minimise the exposure of your card details with third parties.  Your financial information is never released to SanTranslate.  For further information, please click here.

Confidentiality

Sensitive information

Your information is only transmitted between you, SanTranslate, and our assigned translator(s) and editor(s) who work on your project.   We take our responsibilities seriously and adhere to the strict code of conduct of our Governing bodies.  Security and confidentiality of software, systems, servers and file storage are top priorities at SanTranslate.

Backups

Your project is automatically saved for 3 years to our securely hosted server.  Just contact us and quote your reference number for us to track down your work.

Removals

At times, you may prefer us to remove the backup information due to the nature of your project.  All the files can be removed on request – Just let us know by contacting us.