Keeping costs and complications out of court interpretation

SanTranslate has recently completed a court interpretation for a Chinese client.  What might have been a simple assignment for a small claim turned out to be more costly than expected when the defendant vigorously denied the charges.

It highlighted a couple of things that are worth bearing in mind should you find yourself on either side of such a situation.

Firstly, in this instance, although the defendant had a family member with good English who translated around 400 pages of statements for them, this could turn out to be a short-sighted approach.  Without a professional translation, there is a strong possibility that the judge could query the accuracy of the translation, causing delays in proceedings.  Additionally, should they win the court case, they might not have the translation costs reimbursed, adding to their inconvenience and costs of defending the case.

Secondly, we have had occasions in the past where we have turned up for an interpretation assignment only to find that the client has cancelled the appointment.  In these cases we have to levy our standard cancellation charge which is included in our terms and conditions.  We appreciate that sometimes clients’ plans change which is why we urge them to notify us of such changes as soon as possible – that way they can avoid the cancellation charge and we can conveniently re-schedule the assignment.

By | March 29th, 2010|Blog|0 Comments

Medical Interpretation

After a series of tough exams, a director of SanTranslate was headhunted by Washington-based interpretation company,  After going through a telephone interview, live telephone interpreting examinations and training, she has qualified to provide instant telephone interpretation for work that involves 911 calls, as well as medical and legal calls.  The company had limited numbers of professional Cantonese interpreters making this a good match for both them and SanTranslate.

By | March 19th, 2010|Blog|0 Comments
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