Safeguarding
Sensitive Information
As a customer,
you need a trusted service
to protect your sensitive information
Our Data Protection
As a customer, you need a trusted service to protect your sensitive information.
Contactless Payment
All payments are processed by Paypal; your information is safeguarded in Paypal’s firewalls with the latest anti-fraud technology. You can enjoy contactless payment to minimise the exposure of your card details with third parties. Your financial information is never released to SanTranslate.
Sensitive Information
Your information is only transmitted between you, SanTranslate, and our assigned translator(s) and editor(s) who work on your project. We take our responsibilities seriously and adhere to the strict code of conduct of our Governing bodies. Security and confidentiality of software, systems, servers and file storage are top priorities at SanTranslate.
Backups
Your project is automatically saved for 3 years to our securely hosted server. Just contact us and quote your reference number for us to track down your work.
Removals
At times, you may prefer us to remove the backup information due to the nature of your project. All the files can be removed on request – Just let us know by contacting us.
Category I
Information on users who visit our site to read or download information on our pages. From these users, we collect and store only the following information:
- The domain name through which access to our website was gained.
- The precise time and date that you entered our website.
- The URL of the web page through which you linked to our web site.
Category II
Users who send us e-mails containing personal information or given us any personal information. Any information that we collect in this way is used only for the purpose of responding to you and addressing the issues that you may have raised. Any information that we collect is done so as part of our business practices in order to identify demographic information relating to users who access our site. Assessing the number and type of users accessing various sections of our site, helps us determine what content and business concepts are working for us and/or are of interest to our visitors. It also assists us in determining technical design features and specifications and helps us assess systems performance. We also use such information in statistical form to facilitate business and marketing strategies and programs.
Disclaimer
All content, materials, branding, text, graphics, and intellectual property displayed on this website remain the property of SanTranslate (M) Sdn. Bhd. unless otherwise stated.
No part of this website may be copied, reproduced, distributed, modified, published, displayed, or used for commercial purposes without the prior written consent of SanTranslate. The use of any SanTranslate branding, company name, materials, or website content by third parties without authorisation may constitute an infringement of intellectual property rights and may result in legal action.
SanTranslate.com is operated by SanTranslate (M) Sdn. Bhd. and its authorised affiliates only. SanTranslate does not endorse, authorise, or assume responsibility for any third-party websites, businesses, individuals, or materials using the SanTranslate name without express written permission.
While reasonable efforts are made to ensure the accuracy of information presented on this website, SanTranslate makes no warranties or representations regarding the completeness, accuracy, or reliability of any content. SanTranslate shall not be liable for any loss, damage, or consequences arising from reliance on information contained on this website.
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AWARDS & CREDENTIALS
